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“We’ve worked with multiple teams at Ford to offer our customers more ways to personalize vehicle service,” said Tim Hovik, chairman of the National Dealer Council. “By expanding our remote experience offerings, we can accelerate our ability to serve customers whenever and wherever they need us.”
With the collection and delivery service, you can have your Ford Escape picked up by the dealer at your home or place of work, take it to the service and then return the car when the job is complete. For minor repairs, the Mobile Service can send a mechanic in a van to carry out the work at a selected location.